Frequently Asked Questions


Who is ArtBin®?

Since 1976, ArtBin has been the leader in storage containers for the Art and Craft marketplace.

Manufactured in the USA, ArtBin products are produced from the highest quality plastics available. Our
in-house design capabilities, combined with our vast experience with various molding techniques, means quality products specifically designed for the Art and Craft industries.

Classic tray boxes, media specific storage and our newest soft-side bags which combine the versatility of molded boxes with the mobility of a soft-side bag makes ArtBin the best choice for all your Art and Craft storage needs.



Who is an ArtBin customer?

ArtBin sells directly to wholesalers and distributors, as well as to retailers who sell directly to consumers.



How can I get information about your product line and distributor prices?

The ArtBin product line is featured on tis site. View the online ART or CRAFT Catalogs for product information and suggested retail pricing. For current wholesale pricing, contact one of our ArtBin sales representative agencies. Click on Business Resources in the navigation bar and choose Sales Representative List, for a listing of ArtBin representatives. Or contact our Customer Service Department at 800-457-5252 weekdays between the hours of 8:00 A.M. and 5:00 P.M. Eastern time.



How do I place an order?

The local ArtBin Sales Representative in your area can assist you with this process. Consult our online list of ArtBin Sales Representatives (click on Business Resources in the navigation bar and choose Sales Representative List) or you may contact our Customer Service Department at 800-457-5252 weekdays between the hours of 8:00 A.M. and 5:00 P.M. Eastern time.



How do I establish a line of credit?

A credit application must be submitted to Flambeau, Inc. to be considered for a line of credit. Click on Business Resources in the navigation bar and choose Credit Application. Print credit application, complete the form and fax to 440-632-1581. Or contact our Customer Service Department at 800-457-5252 weekdays between the hours of 8:00 A.M. and 5:00 P.M. Eastern time. Please keep in mind, that NET orders of less than $500.00 may require payment via credit card (MasterCard, VISA, or American Express).



Can I use a credit card to order?

Yes. Flambeau, Inc. accepts MasterCard, VISA, and American Express.



Is there a minimum order amount?

Yes, $250.00 NET per order. Net order values of $500.00 NET or less may require payment via credit card (MasterCard, VISA, and American Express).

What are your freight terms?

FOB origin, freight collect.



Are there other order considerations?

Product must be ordered in full case pack quantities. Information on case pack quantities is provided for each product within the pages of our online ART and CRAFT catalogs.



What is your order lead time?

Orders for in-stock product will ship five to seven business days after order acceptance and credit approval by Flambeau, Inc. Availability subject to prior sale.